SAM Service Asset Manager - Download

SAM Corvus is a proven and comprehensive Service Asset Management and helpdesk software solution that is fast to implement and enables businesses to effectively employ industry best practices. SAM Corvus is packed with features to help keep your service business truly organized and ensure you keep your customers fully updated with the progress on any incidents or issues that are currently being worked on. As well as informing you when a service contract is not profitable, it also helps to manage your other day-to-day scheduling. So you'll be more in control and be able to free-up time for other areas of your business. SAM Corvus Manages work orders, assets, changes and knowledge within your company with a comprehensive, workflow-driven solution. Optimize help desk efficiency now with SAM! This solution provides a single access point for all help desk and asset management activities with a rapid time to value and a low cost of ownership. Features Complete asset tracking Full tracking of your assets over its complete life cycle. Change Management SAM creates a log entry for every change; who, when and previous field value. Document Library Associate all files as attachments within document library. You can upload key files directly to the SAM database and associate them to individual assets. Customisable asset types SAM inventory is stored against style templates, containing a range of user-defined fields that allow you to store item specific info. Scheduling & Tracking, All your asset activities and deployments can be scheduled and tracked. Manage contacts, Manage customer information with contact database, Manage Information, Graphical Scheduling and dispatch, Asset register Time, parts and expense tracking, Reporting, Stock Control, Invoicing, Manager Contracts & service Level Agreements Management Reporting, Engineers Timesheet, Asset reports, Company reports, Job reporting, Contract Reports.